Verizon Protect

Safeguarding personal digital identity and data

Verizon Protect

Role: Visual & UX Designer // Client: Verizon

Tools: Figma, Premiere Pro, Jira

Project Duration: 12+ months

Verizon’s security solutions were fragmented across multiple products and platforms leaving customers feeling overwhelmed and confused, creating a need for a unified solution to improve awareness and address specific needs.

Verizon Protect
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About the project

The Verizon Protect app consolidates Verizon's security products under a new framework that offers a seamless experience with enhanced features, services, and support, reinforcing Verizon's position as a trusted leader in digital security.

Verizon Protect
The solution

Built upon the existing product, the Protect app now offers enhanced security features and even more services with the introduction of Verizon's new premium subscription, Identity Secure. The new scalable system allows customers to easily navigate between services and subscriptions, while paving the path for future growth.

With a focus on personalization, scalability, and contextual clarity, it ensures peace of mind by delivering real-time updates, relevant alerts for potential threats or breaches, and actionable steps to resolve them effectively.

Verizon Protect
Verizon Protect
Verizon Protect
Results

As one of eight designers on the Verizon Digital Secure app redesign (now Verizon Protect), I played a key role in prototyping, visual design, and user testing efforts. The app, now live on the App Store and Google Play, serves over 36 million users and continues to grow. While the project is ongoing, the enhancements are projected to attract new customers, driving revenue, and expanding Verizon's market presence in digital security solutions.

Additional quantitative insights and metrics about the project’s impact can be given upon request.